Add-on · Help centre
Answer the question before they email it.
A help centre on your own site: guides in chapters, written with the same sections as your pages, with search. Make some guides for signed-in customers only.
A$19 a month · added on Settings · Plan · no contract
Sound familiar?
The problem, and the fix.
- 01
“The same how-do-I emails every week.”
Write the answer once, link it forever.
- 02
“Our help docs are on another site.”
They're at /help on yours, in your colours.
- 03
“Some guides are for customers only.”
Mark a guide customers-only and they sign in to read it.
What it does
Everything in Help centre.
Chapters and guides
Group guides into chapters, in the order you want.
The same editor
Every section your pages have: steps, questions, video, pictures.
Search
Visitors find the guide they need.
Customers only
Some guides for signed-in customers, with accounts switched on for you.
Import from AI
A guide written by Claude becomes a page of sections you can edit.
Found on Google
Guides are marked up as articles, with their questions as FAQs.
01 · Real screens
Write it like a page
A guide is a page in a chapter. Add steps, questions and pictures.
- Drag sections into order
- Preview before it goes live
- At /help/chapter/guide
02 · Real screens
What this site runs on
This Help centre, the one you're reading, is the add-on.
- Popular guides on the front
- Still stuck? A way to reach you
- Works on a phone
How it works
On in a minute. Working the same day.
- 01
Add Help centre
An Owner adds it on Settings · Plan.
- 02
Make chapters
In Content → Help centre.
- 03
Write guides
Like pages, with sections.
- 04
Link it
/help in your menu.
Can customers search it?
Yes, there's search across every guide.
Can I hide some guides?
Mark a guide for signed-in customers only.
Is this the same Help centre as yours?
Yes. Ours is built with it.
Step-by-step guides Every screen of Help centre, in the Help centre.
Start free. Add Help centre when you're ready.
Start free for 14 days, no card. Add Help centre once your plan is paid, or ask us to switch it on while you try it.