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Stages and pipelines

Pipelines

Pick a template: Made to order, Install, Ship only, or your own. A pipeline takes jobs by product category, booking service or invoice, else it's the default.

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Stages

Each stage has typical days, Public (with the customer's name for it) or Internal, whether it emails the customer on entering, and whether it needs tracking, a delivery day or an install day. The last stage is finished.

The promise

A job's promised window is set once, when it's made, from the longest lead time on it or the pipeline's typical days, plus your window. It's never edited; a new expected window is set with a reason.

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