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Help/Bookings/Services, times and who takes them

Services, times and who takes them

Everything people can book lives on Bookings, What's booked. Each one is one of six kinds: Appointments (one customer with someone on your team), Classes and sessions (a timetable with places), Tables (covers per sitting), Rooms and equipment (by the hour), Stays and rentals (by the night) and Events (dates with tickets). The kind decides which settings it has.

Bookings is an add-on: if you can't see it, an Owner can add it under Settings · Plan, in Add to your plan.

2 minutesOwners and ManagersWorks on a phone

  1. Open What's booked

    Open Bookings (on a phone, tap More, then Bookings) and tap What's booked at the top.

  2. Add something to book

    Tap Add something to book, choose What kind, type the Name customers see, and tap Add. Its settings open.

  3. Describe it

    Fill in About it and add a Photo. Address sets where it's booked: /book/ and the address. Turn off Taking bookings to hide it from /book.

  4. Set when

    How long (minutes) is the length. Start every (minutes) spaces the times, and Gap after (minutes) keeps time free to tidy up. Tables, rooms and stays have hours for each weekday. Classes have Every week times plus One-off times; events have Dates. Stays have Fewest nights, Most nights, Check-in from and Check-out by.

  5. Set the limits

    Notice (hours) is how far ahead they must book, Up to (days ahead) how far out they can, and Change until (hours before) when they can still move or cancel.

  6. Set how many

    For everything but appointments: places in each class, covers per sitting, how many you have, or tickets on each date, and the most one booking can take.

  7. Set where and who

    Appointments ask Where: At our place, Online (with How to join, sent once it's confirmed) or We go to them (they give their address). Under Who does it, pick Everyone on the team or particular people.

  8. Save

    Tap Save at the bottom. Price and payment are covered in Deposits, payments and confirming each booking.

Good to know

  • Appointment times come from each person's hours. On Bookings, Team, tap Add someone (or Edit on a card) to set their Name, Email, Hours and Taking bookings. A booking goes to whoever's free unless the customer picks someone.
  • Remove it takes something off /book. Bookings already made stay.

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