Help/Shop/Categories and discount codes
Categories and discount codes
Categories group your products so people can browse, and each one is its own page at /shop/… on your site. Discount codes take money or postage off at the checkout.
The shop is an add-on. If you can't see Orders or Products, an Owner can add it under Settings · Plan, in Add to your plan.
2 minutesOwners and ManagersWorks on a phone
Categories
Open Products, then Categories
On a computer, choose Products in the sidebar. On a phone, tap Products at the bottom. Then tap Categories.
Add a category
Tap Add category. Give it a Name, check the Address, add a Description if you like, and tap Add category.
Order and edit them
Drag to set the order they appear on your site. Tap one to edit it. Page sections adds an intro, more words under the list, and questions and answers, which helps it rank in search. Tap Save.
Put products in a category
Open a product and choose its Category, or pick one when you add it.
Discount codes
Open Products, then Discount codes
From Products, tap Discount codes, then Add code.
Write the code
Code is what the customer types at the checkout, like WELCOME10. 3 to 30 letters, numbers or dashes; capitals either way.
Choose the discount
Pick Percentage off, Amount off or Free postage. Then choose what it Applies to: Everything, One category, or Products you pick.
Set limits
Add a Minimum spend (before postage), how many times it can be used In total and Per person, and when it Starts and Ends. Leave any empty for no limit.
Save it
Check What customers see, then tap Save code. Turn off Active to stop a code working without deleting it.
Questions
What happens to products when I delete a category?
They stay. They just lose the category. Open the category and tap Delete category.
What do the labels on my codes mean?
Active is working now. Scheduled hasn't started yet. Expired is past its end date. Used up has reached its limit. Off has Active turned off.
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